Privacy Policy

RemoteSurvey is operated as a UK-based platform for survey participation. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect and process the following data:

• Account data — email address and password (hashed) when you register.
• Survey responses — your answers to survey questions you choose to complete.
• Wallet data — balance, earnings, and payment records linked to your account.
• Consent records — timestamps and preferences for cookie consent.
• Usage data — IP address (used solely to verify UK residency at the point of access) and browser type via server logs. IP addresses are not stored beyond the request.

• Contract — processing your account, responses, and reward payments.
• Legitimate interests — fraud prevention and platform security.
• Consent — non-essential cookies (you may withdraw at any time).
• Legal obligation — retaining financial records as required by UK law.

• To operate your account and authenticate you securely.
• To record, review, and pay rewards for completed survey responses.
• To improve the platform and detect abuse.
• To comply with our legal obligations.

We do not sell your personal data to third parties.

All data is stored on servers located in the United Kingdom (London region). We do not transfer personal data outside the UK or European Economic Area.

• Account data — retained while your account is active and for 12 months after deletion.
• Survey responses — retained for 3 years for audit purposes.
• Financial records — retained for 6 years to comply with HMRC requirements.
• Consent logs — retained for 3 years.

Under UK GDPR you have the right to:

• Access — request a copy of your personal data.
• Rectification — correct inaccurate data.
• Erasure — request deletion (subject to legal retention requirements).
• Restriction — limit how we process your data.
• Portability — receive your data in a machine-readable format.
• Object — object to processing based on legitimate interests.

You can exercise these rights from your Account settings page or by contacting us at the address below.

We use only strictly necessary cookies by default. With your consent we may set analytics cookies. See our Cookie Policy for details.

If you have any questions or wish to exercise your rights, please contact us at privacy@remotesurvey.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.